Important COVID-19 information for our patients and visitors
including current restrictions and visiting times.

Social Work

Phone: +61 (03) 5722 5555
Email: social.work@nhw.org.au
Community Care Centre
4 – 12 Clark St, Wangaratta, VIC 3677
Monday to Friday – 8.30am to 4.30pm

Social workers are here to support you, your family and loved ones during and after your stay in hospital. We will speak with you and your family about your needs and help to plan future services and support when you leave hospital. Services that may be useful to you include counselling, advocacy, discharge planning and support.

Our social workers can also speak with you about follow-up or referral to community-based agencies for ongoing support.

Social Work

Social Workers provide a range of service such as:

  • Social/emotional assistance
  • Income support information
  • Information about, and referral to, appropriate services in the community
  • Counselling for grief and loss and for adjustment to injury/illness and anxiety
  • Information and support for carers
  • Being a communication link for families with the hospital system

More Information

Social Work services can be accessed through:

  • Northeast Health Wangaratta (hospital inpatients)
  • Community Care Centre
  • Residential Aged Care Facilities (if appropriate)
  • Northeast Health Wangaratta is a registered provider for TAC and Work Cover.

Referrals: Anyone can make a referral to this service including all healthcare professionals, you or your carer. For self-referrals, a health summary from your GP should be included.

Community Care Intake Advisor
Phone: +61 (03) 5722 5679
Email: ccia@nhw.org.au
Fax: +61 (03) 5722 5419

Waiting Times: Waiting times can vary depending on the service you wish to access. All referrals to our services are assessed and prioritised according to your care needs.

Cost: We offer both Government-funded and client-funded services. Fees are kept to the minimum amount and will vary between programs. Information regarding relevant fees will be provided to you individually.

Interpreters: If required, an interpreter can be arranged to attend the appointment with you.

Useful Links

Rural City of Wangaratta

Gateway Community Health Centre

My Aged Care

Beyond Housing – Homeless service

National Disability Insurance Scheme (NDIS)

Centrelink

Lifeline

Beyond Blue- Anxiety, depression and suicide prevention and support

Carer Gateway