Important COVID-19 information for our patients and visitors
including Screening and Vaccination Clinic information.

Post Acute Care (PAC)

Phone: (03) 5722 5417
Facsimile:  (03) 5722 5419
Email: pac@nhw.org.au
Margaret Boyd Education Centre
Dixon Street, Wangaratta, VIC 3677
Monday to Friday – 8.00am to 4.30pm

The Post Acute Care (PAC) Program at Northeast Health provides short-term support services to assist with your recovery at home in the initial few weeks after discharge and help you return to your usual lifestyle as soon as possible.

The key features of our PAC program are to:

  • facilitate a safe and timely discharge from a public hospital
  • coordinate care on your behalf
  • maximise your independence and function while you recuperate
  • purchase short-term, community-based services in response to your assessed needs.
  • facilitate referral to longer-term service providers where required
  • prevent unplanned readmission to hospital.

Services provided by PAC

Community Nursing – Visits from qualified nurses provide care at home, such as wound care, assistance with medication and other nursing related care.

Personal Care – Assistance with personal care tasks such as showering, bathing and dressing. Assistance with shopping and/or attending medical or health-related appointments can also be provided.

Home Care Services – Short-term home care services may be supplied to support your recuperation within post-operative or other limitations. This is a limited service for the client’s main living and care areas.

Respite Care Services – Qualified Personal Carers to relieve a caregiver for short periods whilst they are out of the home.

Allied Health Services – Arrangements for services such as physiotherapy where subsidised services cannot be utilised.

More Information

Access to our Post Acute Care program is subject to availability and based on priority.

Referrals: Hospital health professionals can refer you to the PAC program prior to discharge from hospital or if you have been discharged home and feel you require some assistance please call the Post Acute Care Program on (03) 5722 5417

Cost: Our Post Acute Care program is free of charge, however; there may be a charge for consumables such as wound dressings.

If you are aged 65 years or over and require ongoing services, you will be referred to My Aged Care who will undertake an assessment in your home so you can receive government subsidised services.

General Enquiries: Please telephone the Post Acute Care team on (03) 5722 5417