Palliative Care

Phone: +61 (03) 5722 5184
Fax: (03) 5722 5057
Margaret Boyd Education Centre
Dixon Street, Wangaratta VIC 3677
Monday to Friday – 8.00am to 4.30pm

What is Palliative Care?

When an illness cannot be cured, the focus of care changes to helping people to have the best quality of life possible while managing their symptoms.

Palliative Care concentrates on maintaining quality of life by addressing physical symptoms, such as pain or nausea. It also helps with emotional, social and spiritual needs.

Maria with Palliative Care Volunteer Glenda
Maria with Palliative Care Volunteer Glenda

Our Palliative Care Service is here to support you, as well as your carers and loved ones. We are a community-based service and where possible, care is provided at the place of your choice including your home, the local hospital or care facility.

We can help you make informed choices about your treatment and care options, and provide additional services to support your needs, including:

  • Symptom management – for example, for pain and nausea
  • An after-hours advice line
  • Emotional and practical support for you and your loved ones
  • Information – for example, where and how to access respite services
  • Equipment loans
  • Referral to appropriate services
  • Coordination of holistic care
  • Grief and bereavement support
  • Advance Care Planning – help with making decisions about your future healthcare treatment options.

Our team work closely with your doctor and other healthcare professionals to ensure you are provided with the best possible care to enhance your quality of life.

Our Palliative Care team consists of:

  • Specialist Palliative Care Nurses
  • Family Care Coordinator
  • Social Workers
  • Bereavement Support (Support to family and carers after death)
  • Volunteer Coordinator
  • Administration Support
  • Volunteers

More Information

Referrals: Anyone can make a referral to our palliative care service including all healthcare professionals, you or your carer.

Cost: Palliative care is a free service provided by Northeast Health and funded by the Victorian Government. However, other services we refer you to may charge a fee.