Patient Services Team
Phone: +61 (03) 5722 5254
35-47 Green Street, Wangaratta, VIC 3677
Monday to Friday – 9.00am to 5.00pm
Northeast Health Wangaratta is a public health facility. All patients utilising this facility for health care treatment must have a Medicare card. Those who are not eligible for Medicare benefits or have no Medicare card must organise payment for their treatment. Medicare ineligible patients are responsible for organising health insurance cover or money to cover their health care costs. The only exceptions are visitors who meet one of the following classifications:
The Australian Government has Reciprocal Health Care Agreements (RHCA) with the governments of the United Kingdom, New Zealand, Republic of Ireland, Sweden, The Netherlands, Finland, Belgium, Norway, Slovenia, Malta* and Italy*.
*Visitors from Malta and Italy are covered for Medicare for a period of six months from date of arrival in Australia.
These agreements may entitle a visitor to limited health services for medically necessary treatments whilst visiting Australia.
Asylum Seekers and Refugees
Asylum Seekers and Refugees are provided with free medical care (including diagnostics) in Victorian hospitals.
Asylum Seekers and Refugees will need to produce appropriate documents to confirm their status from the Department of Immigration and Citizenship or a recognised asylum support agency, eg: Red Cross. Without documentation, payment will be expected for all medical costs but can be reviewed once documents are presented.
A Medicare Ineligible patient will be required to pay costs for any medical treatment received at Northeast Health Wangaratta. This includes treatment in the Emergency department, inpatient care and accommodation, and any outpatient visits. Northeast Health requires payment of fees prior to treatment (Emergency or Outpatient).
Diagnostic charges will be raised and payable to radiology and pathology service providers. Details of costs can be obtained from the respective service provider and will require payment on the day of service.
Emergency, Inpatient, and Outpatient fees:
(Fees subject to change – request an up to date quote on day of attendance or prior to admission)
|Emergency attendance||$ 600|
|Day Stay admission – bed rate||$ 1,100|
|Overnight admission – bed rate||$ 1,500|
|Critical Care Unit – overnight bed fee||$ 3,500|
|Prosthesis fee||Cost provided per procedure|
|Medical fees-including pharmacy, anaesthetic, etc||Full cost per service|
|Outpatient clinic (per consultation)||Cost available per clinic on booking|
Maternity care charges are available separate to these rates. Maternity patients can be covered by health insurance or obtain rates for Medicare Ineligible maternity and baby admission by contacting the Patient Liaison team +61 (03) 5722 5254
You will be required to provide the following information:
- Your passport
- Contact information whilst in Australia
- Health insurance details if applicable