Disability Support

Northeast Health Wangaratta is committed to providing accessible, safe and inclusive care for all people who identify as living with a disability.

Disability Support is a free service for patients, carers and families.

Anyone can make a referral to our service. You do not need to be referred by a health professional.

If you have any suggestions that can help us improve our services we would love to hear from you. You can provide your feedback by emailing disability.support@nhw.org.au

Disability Support Officer (DSO)

Tracey McGeehan profile picture taken in the spiritual sanctuary garden at NHW
Tracey McGeehan – Disability Support Officer

Tracey McGeehan
Mobile: SMS only 0427 699 570
Email: disability.support@nhw.org.au
Monday, Wednesday and Friday – 9.00am to 3.00pm

Our Disability Support Officer provides support and advocacy for staff and students at Northeast Health Wangaratta.

  • We can partner with Disability Employment providers.
  • We can provide tours of the work place (pending COVID restrictions).
  • We are a source of information about vacancies and recruitment.

We can support you to apply for work at NHW by:

  • assisting with your application
  • discussing access needs before your interview
  • providing support during your interview
  • debriefing with you after your interview
  • providing feedback after your interview.

On the job support we can provide:

  • assistance with paperwork
  • support through orientation and ongoing mandatory training
  • introductions to staff
  • development of customised roster
  • advocacy during meetings
  • applications for workplace modifications to meet your needs
  • invitation to attend regular meetings with other staff living with disability.

Disability Liaison Officer (DLO)

Phone: 03 5722 5893
Email: disability.support@nhw.org.au

The Disability Liaison Officer provides support for people with disability, their families and carers to access services at Northeast Health Wangaratta.

  • We do not take the place of healthcare professionals.
  • We listen to what you need to access health care.
  • We work with your healthcare team to ensure access to the care and support that you need.

Before you come to hospital we can:

  • provide information about support for patients, carers and families
  • discuss what you need to access services and feel safe
  • work with your health team to ensure you are provided with accessible and inclusive care
  • provide support to attend appointments.

During your hospital stay we can:

  • support you and your carer/s
  • support and educate staff involved in your care
  • help with information and planning to go home.

When you leave hospital we can:

  • support access to health services and other health and human services.
  • offer advice to health services about providing care that is accessible and inclusive for you.

COVID-19 support we provide:

  • information and support to access COVID-19 screening
  • information and support to access COVID-19 vaccination
  • assistance with vaccination bookings for Supported Disability Accommodation services
  • access to RATs (Rapid Antigen Tests).

Your Rights and Responsibilities

You have the right to:

  • Be treated with respect and dignity.
  • Have access to information about the range of services available.
  • Be included in decisions and make choices about your health care.
  • Refuse to continue with services.
  • Complain about services without fear.
  • Have someone of your choice advocate for you.
  • Have your personal information kept private and confidential.

You are responsible for:

  • The decisions you make.
  • Keeping Northeast Health Wangaratta up to date with relevant information about your condition and circumstances.

For more information about your Rights and Responsibilities please visit www.safetyandquality.gov.au

More Information

Referrals: Anyone can make a referral to our service, including you or your carer. Please let us know during the admission process, or tell a member of your care team, that you would like to access Disability Support.

Cost: There is no cost for this service.