More than 180 Northeast Health Volunteers attended a special luncheon that celebrates the extraordinary impact that our team of 326 Volunteers make, contributing more than 33,904 hours towards patient care, and to the environment of care every day. Apart from the many and varied services they provide, Northeast Health also greatly appreciates and values the vital role volunteers play in providing a strong and constant communication link with the broader community.
In a time of rapid growth and change at Northeast Health, volunteers have directly helped support the care of 25,546 patients through our Emergency Department, the 19,127 patients admitted to the wards, the 22,500 episodes of care through our outpatient service, the 667 babies welcomed and the 72 residents at Illoura.
Some highlights from our Volunteer service over the last year have included:
- The formal recognition of Elva Lovett, a long-standing volunteer working in our Emergency Department, who received special recognition in the recent Premiers awards
- The celebration of our Friends of the Hospital 40th birthday… and recognition of the extraordinary $800k plus they have raised to support patient care over the years
- Our Community Advisory Council’s ongoing and diligent work in advising on all aspects of Northeast Health’s service and forward plans
- The successful launch of the WAVE (Well Ageing Vision and Engagement) Info Hub, staffed by our specially trained volunteers and established in response to community feedback regarding the need to have a place to go to get information to support well ageing
- The delivery of 17,015 meals to more than 160 clients by our Meals on Wheels volunteers
- The Palliative Care memoir volunteer role which undertakes to record their client’s life stories. This is often when families hear for the first time stories from the past recounted, and learn things they had never known about their loved one
- The continued partnerships between 3 of our local schools; Borinya, Wangaratta District Special School and Galen Catholic College.
- The inclusion of another Corporate volunteering team this year, Stockdale and Leggo now join Bendigo Bank as great organisations supporting Northeast Health through volunteer service.
As part of the celebrations, we recognise our longer serving volunteers and this year we also had the great pleasure of celebrating the announcement of this year’s Excellence in Volunteering Award…..Elva Lovett.
25 Years: Jan Brench, Marie Sullivan, Marcella Thomson;
30 Years: Sue Blair, Pat Gilbert, Elva Lovett;
40 Years: Margaret Mundie